Lexy Clark Music Presents Her Debut First Run Merchandise.
Featuring:
Front Lexy Clark Name
Back Album Cover Artwork
Pack Up and Leave T-Shirt by Lexy Clark
Lexy Clark Album T-shirt
Return Policy
Effective Date: September 12, 2024
Thank you for shopping with Lexy Clark Music! We strive to ensure that you are completely satisfied with your purchase. If you are not satisfied with your merchandise, please review our return policy below.
1. General Return Policy
- Eligibility: Returns are only accepted for merchandise that is defective, damaged, or incorrectly sent. We do not accept returns or exchanges for change of mind or if the item does not fit as expected.
- Return Period: You must request a return within 30 days of receiving your merchandise. Requests made outside of this period will not be accepted.
2. How to Request a Return
To initiate a return, please follow these steps:
- Contact Us: Email us at lexyclarkmusic@gmail.com with your order number and a description of the issue. Include any photos of defective or damaged merchandise if applicable.
- Return Authorization: Once we review your request, we will provide you with a Return Authorization Number and instructions for returning the item.
3. Return Instructions
- Packaging: Pack the merchandise securely in its original packaging. Ensure that all tags, labels, and accessories are included.
- Shipping: Send the package to the address provided in the return instructions. You are responsible for return shipping costs unless the return is due to a defect or error on our part.
4. Refunds
- Processing Time: Once we receive and inspect the returned item, we will process your refund within [7-10] business days. Refunds will be issued to the original payment method used at the time of purchase.
- Non-Refundable Items: Shipping fees and any custom or special orders are non-refundable. If a return is not accepted, the item will be returned to you at your expense.
5. Exchanges
We currently do not offer exchanges. If you need a different item or size, please return the original item and place a new order.
6. Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us immediately at [insert contact email]. We will cover the return shipping costs and provide a replacement or full refund, depending on your preference and item availability.
7. Contact Us
For any questions or concerns regarding returns, please contact us at:
Lexy Clark Music
Email: lexyclarkmusic@gmail.com
Phone: (615) 866 - 2364
Address: P.O. BoxWe appreciate your business and are here to assist you with any issues or questions you may have.
Lexy Clark Music Merchandise Shipping Policy
Thank you for supporting Lexy Clark Music! We strive to ensure that your merchandise arrives promptly and in perfect condition. Please review our shipping policy below for all the details.
Processing Time
- All orders are processed within 3-5 business days. You will receive a confirmation email once your order has been shipped.
Shipping Methods
- We offer various shipping options to meet your needs, including standard and expedited shipping. The shipping method you choose at checkout will determine the delivery time.
Shipping Rates
- Shipping rates are calculated at checkout based on your location and the weight of your order.
Delivery Times
- Standard Shipping: Typically 5-7 business days
- Expedited Shipping: Typically 2-3 business days
- Please note that delivery times may vary based on your location and external factors like weather and holidays.
International Shipping
- We currently offer international shipping. Please be aware that customs fees, duties, or taxes may apply and are the responsibility of the customer.
Order Tracking
- Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order's journey.
Lost or Damaged Items
- If your order arrives damaged or is lost in transit, please contact us within 7 days of receiving your order. We’ll work with you to resolve the issue promptly.
Returns and Exchanges
- For information about returns and exchanges, please refer to our Return Policy page.
Contact Us
- If you have any questions or concerns regarding your order or our shipping policy, please feel free to reach out at lexyclarkmusic@gmail.com. Lexy Clark Music Headquarters located at 535 S 3rd. Street Danville, Kentucky 40433 (859) – 936 – 2009 Rachel Merch Coordinator
Thank you for supporting Lexy Clark Music! We appreciate your business and hope you enjoy your purchase.